Weekly Feature

2018-07-11 / Business

Northtowns Auto Bureau to begin Saturday service

The Northtowns Auto Bureau will be offering additional weekend hours beginning July 28, according to Erie County Clerk Mickey Kearns’ office.

The expansion of weekend hours for auto bureau service comes after the Erie County Legislature approved the hiring of 11 additional civil service employees, at no cost to taxpayers, in April.

According to Kearns’ office, additional weekend hours will help to mitigate the significant volume local auto bureaus have been experiencing because of New York State license renewals.

“I am thrilled to be able to open the Northtowns Auto Bureau as an additional Saturday location to receive auto bureau services,” Kearns said, noting that his continued goal as Erie County clerk is to increase accessibility to the resources and services of his office.

“Additional Saturday hours will help give taxpayers in Erie County flexibility in completing any service they may need from our auto bureaus,” Kearns said, adding that he is grateful to the legislature for approving the hiring of the 11 employees, for otherwise the change would not have been possible.

On the eight-year license renewal cycle, the Erie County auto bureaus are entering peak renewal periods this year. From 2017 to 2018, license renewals have jumped from approximately 40,000 to 134,000, a more than 300 percent increase, Kearns’ office said. The trend in increased renewals will continue during the next four years.

“I am proud to support Clerk Kearns in extending this terrific service to residents of the Northtowns and surrounding communities,” said Legislator Kevin Hardwick. “Few things are more frustrating than waiting in long lines at the DMV, and this will offer a better experience for customers as well as more flexibility around their busy schedules.”

This, on top of the other transactions conducted at the auto bureaus, including vehicle registration and renewal, surrendering of license plates, and driver’s permit and commercial driver’s license testing, are leading to congested auto bureau offices.

The Northtowns Auto Bureau will be the second office in Erie County to be open on Saturdays, with the Cheektowaga Auto Bureau also offering Saturday service.

Hours of operation at the Northtowns Auto Bureau will be 9 a.m. to 4:45 p.m. Monday through Friday, and 7 a.m. to 1 p.m. Saturday. The bureau is located at 2309 Eggert Road, Amherst.

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